Cancellation & Refund Policy

A. Aalaya Advisory / Consultation Fees

Aalaya Signature Realty may charge a fee directly for its own advisory or consultation services.

“Cancellation/refund requests must be made within 3 days of payment. No refund will be available after 3 days, subject to applicable law and the specific service/payment terms.”

This means:

• You must submit your cancellation/refund request within 3 days of the date of payment.
• After 3 days, no refund will be available, except where applicable law or the specific signed service agreement for that engagement provides otherwise.
• This is not a “no refund under any circumstances” policy — statutory consumer rights and any specific written service terms are not overridden by this general statement.
• No refund percentage, processing fee, or processing timeline is stated here beyond the 3-day request window. The applicable fee for the Aalaya Premium Property Advisory Consultation is discussed and communicated to you individually before payment and is not published on this website. [LEGAL REVIEW REQUIRED — this policy should be reviewed against applicable Indian consumer-protection law before publication.]

B. Property Transactions (Developer-Collected Payments)

Aalaya does not collect property booking amounts, token payments, or purchase payments. All property payments are made directly by the customer to the relevant property developer or seller.

Accordingly, for any such payment:

• The relevant developer's cancellation terms apply.
• The relevant developer's refund terms apply.
• The relevant developer's booking agreement governs the transaction.
• Aalaya does not determine, control, or guarantee any refund from a developer.
• Customers should carefully review the developer's booking, payment, and cancellation documents before making any payment.
• Any dispute concerning a payment made directly to a developer should be raised with that developer/seller in the first instance, in accordance with their own agreement.

No refund policy is stated for developer-collected property payments in this document — Section B intentionally does not create one; those payments remain governed exclusively by the relevant developer/seller's own terms.